eMail
Here are few tips that will assist
you when contacting us via eMail:
-
Do not send more
then one subject per
eMail. This sounds unusual but when you are dealing
with several departments the same
eMail
gets passed around and could easily be
missed.
-
Never
send attached files. With so many
eMail
virus problems our
eMail
server no longer accepts attached
files.
Quick eMail
Directory
Market Outlook for the rest of this year
The Orlando Sentinel and the Kissimmee
and Orlando Visitors Bureaus reckon that the 2004 hurricanes seem distant
in many consumers minds but the tour operators and airlines have not. As a result a majority of clients are waiting till the 11th hour before
reserve. As an example, Walt Disney World has begun targeting the last-minute
and drive-in markets with special tickets and discounted room rates.
This
last-minute phenomena also applies to the International market. More and
more we are seeing guests from Canada, the UK and Europe who book within
weeks of arrival. Naturally they expect a bargain price. The numbers of
tourists are up but the majority are staying fewer nights. The majority of
the growth in the market is focused on 3 to 5 night vacations. Longer 7 to
14 night stays are still popular but frequently these type of clients prefer
multiple Florida destinations as opposed to just visiting Orlando.
Is this all doom and
gloom for the vacation home industry? NOT AT ALL. The reality is that the number of tourists
has climbed. Its the type of tourist that has changed. The outlook for the remainder of
this year and into the following one good.
Dial-Up Internet
Service
About 35 of our vacation
homes include a High-Speed internet connection. For those homes that do not
have this service we offer dial-up as an alternative. Alexander and Associates
have negotiated an unlimited dial-up service for while you are in
town. The cost is $19 per week or $29 for two weeks or $35 for the month. This rate is tax
inclusive and is provided by KUA.Net.
Upon arrival we would provide you with setup directions and that's it! No
extended contracts, no time limits and once you leave town
your obligation is over. If you or your guests would like this option while here in Florida please contact
Guest Services at
bsh@kua.net. She can organize it for you or your guests. KUA has
always been a reliable Internet Service provider and we have used them since
1994. This offer is exclusive to Alexander managed homes.
Dial-up may not be
as fast as high-speed but for those people who NEED the internet dial-up is
an alternative to not having any connection
Games, DVD's and
CD's
Guests love them but guess what? They love
them so much they run off with them! Alexander maintenance can no longer
watch out for guests who may steal / exchange these items. In fact, we suggest you
do not supply them at all. You may consider these items as added luxuries
but they are not.
Our reservations
staff can consult you about exactly what luxury items you should and
should not include in your vacation home
Cable Televisions
and Video Games
Believe it or not we get MANY phone calls from people asking to reserve a
villa with cable television in every bedroom, Sony PlayStation / XBox games
systems and a wide range of other items.
You
may be asking why anyone would come on vacation to watch TV when they have
Disney at their doorstep? The answer is that parents have different tastes
in television that children and while they may not watch a lot of it, they
do watch television!
When
mom and dad want to watch the weather channel the children can watch
cartoons in their own bedroom. When mom and dad want to plan their next day
the teenagers can play video games in their own bedroom, in private.
Having a cable
television in every bedroom and having a desirable video games system
provides guests the most convenience
Games Rooms
Billiard and Games rooms are popular if they are placed properly. Many
owners put their games room in the garage because its the only extra large
space left available when they decorate. The fact is that in the heat of the
summer the games room / garage becomes almost unusable, even with the garage
door open. We recommend that while having a games / billiards room is a good
idea, consult with us first to determine its potential to attract tourists.
One
of our homeowners
wanted a games room but hated the heat. Their floor plan allowed the
conversion of the dining room into a billiards room and they still had
enough remaining space for a lounge chair and wall
mounted television. The impact of a games room with air conditioning was a near doubling of reservations
within one year.
Jacuzzi Hot Tubs and Spa's
A
"Spa" is small a bubbling oasis connected to your swimming pool. A Jacuzzi
Hot Tub is separate from the swimming pool and provides a bubbling massage
combined with high-heat relaxation. Many of our vacation homes have these
luxuries and we have seen that these homes are most popular.
The single greatest outdoor item requested is
a Jacuzzi Hot Tub with Spa's coming in a close 2nd. The few owners who have
them generate the most requests from our website.
A quality
Jacuzzi Hot Tub costs about $2500 including installation.
We charge additional fees to guests for use of a Jacuzzi. Lastly not all
homes are suitable for this luxury feature. We suggest you consult with Mr.
Bob Hill to discuss what is best for you.
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Jacuzzi
Hot Tub
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Spa
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Reservation
Department Hours
Normal Operating Hours:
Monday-Friday 9am - 5pm
Extended Hours (For Guest Check-in only):
Thursday-Saturday evenings until 9pm
Sunday from 12 PM to 4 PM
Not offered all year
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Who's Who
at Alexander's?
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Property
Management
Department
Phone 407-933-6405
Fax 407-870-2060
President:
Douglas Alexander
Managers:
Ernie Alexander
Neil Alexander
Field Supervisors:
Rob Roy
Trish London
Phyllis Schaeffer
Accounts:
Daphne Alexander
Jennifer Alexander
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Reservations and Marketing
Departments
Phone
407-932-3683
Fax 407-870-2060
UK Phone 0871
7115371
President
Bob Hill
Office
Manager
Lorraine Oakley
Executive
Assistant
Ed Nash
|
Guest Services Department
Brian and Shelley Hussey
Sales Tax Dept Department
Sharon Hill
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